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Frequently Asked Questions

We believe you should choose our service above all our competitors.   We offer you our biggest selling points: our 28 years+ experience, the highest quality products and most importantly our honest and excellent service.

  • Google review rating of 5 star;
  • Faster lead times then our competitors;
  • Honest, reliable, fast and Personal Service;
  • Extensive industry experience – domestic and commercial projects;
  • Trade qualified and licensed installers and representatives:
  • Standard with all doors, include 3 point locking systems, bug seal and door closer ;
  • No gimmick prices;
  • No contractors, no fuss and no excuses.

At Rimfire Security we do all the hard work for you.  From the first point of sale, manufacturing your order in our own warehouse, to installing at your property.  We are the only point of contact you will ever need!

The best way to get an accurate quote is to have one of our specialists visit your home so they can measure your doors and windows and give you the best quality at an outstanding price. This way you can also discuss any other queries you might have, see product samples and available colour range.

Yes, you do!  Even in some of the most secure crime occurs. If you think your home will never become a target, then you are already putting yourself and family at risk.

Our range of Crimsafe Security doors and windows are truly tough!

We work very quickly here at Rimfire Security, for your peace of mind! From the date you confirm to proceed with your official quotation – your installation will take between 2-3 weeks.

Crimsafe Ultimate has added features that increase the strength of the security screen. The key differences are in the greater number of screws fastening the mesh to the frame, and the clip-on cover that conceals the screws. This not only gives the frame a smooth, sleek appearance, it provides greater protection. Crimsafe Regular is five times stronger than the impact levels required by Australian Standards, and Crimsafe Ultimate is seven times stronger.

Unfortunately, not. Black absorbs light and is non-reflective, so when you look through the mesh all you see is light that has come straight through the holes in it, making it much easier to see outside. If the mesh was any other colour, it would create glare and reduce visibility.

Crimsafe security systems provide a 10-year warranty, with the option to extend your warranty to 12 years (Crimsafe Regular) or 15 years (Crimsafe Ultimate). Terms and conditions apply. Read more about our Warranty here. 

Yes. Crimsafe Tensile-Tuff® mesh acts similarly to an air conditioner filter or a pool filter, in that, it traps dirt and impurities and requires cleaning.

Simply use a small amount of dishwashing liquid on a clean cloth/sponge and rinse using a hose.

In the Western and Greater Western Suburbs of Sydney the person that comes to you for your initial quotation will also be installing your order. If you are in Sydney’s North-West your Sales Rep and Installer, work separately, but simultaneously to complete your job. Our installers are qualified carpenters with trusted years of experience.

Yes, we can install a pet door of any size to all our Security Doors.

However, these are not endorsed by Crimsafe and once installed in your product, it does not meet the Australian Standard and is no longer classified as a security product.

Majority of our frame colours, there is no fee – however, if your frame needs to be powder-coated for a requested colour/match, additional fees will apply.

  • North-West and Hills District.
  • Western Sydney Suburbs
  • Greater Western Sydney Suburbs